Refund policy
For purchases made through Paddle, refunds are handled under the Paddle policy applicable at purchase and mandatory consumer rights. Request a refund through the support link in your receipt or paddle.net. Using a PS3R code does not itself remove your right to complain about a defective product. For technical product problems, contact HRL with your software version and transaction reference; do not send passwords, login codes or full card details.
A confirmed full refund or reversal of the entire payment revokes the corresponding license entitlement. Partial refunds, tax-only refunds and reversed chargebacks require individual handling. An offline computer receives an updated signed license status during supported communication or import; the instrument is not immediately disabled without a connection.
Contact
Nuera – Piotr Jaczewski
ul. Januszowicka 13/12, 53-135 Wrocław, PL
NIP 8942771960 · VAT UE PL8942771960
contact@homerecordslabel.com